Philios Privacy Policy

Article 1: Legal Information

Philios complies with the General Data Protection Regulation (effective May 25, 2018) regarding the processing of personal data.

Philios is responsible for the processing of your personal data. Contact details of the Data Protection Officer: privacy@philios.be - +32 (0)3 232 94 02 - VAT number: BE-0631 664 988

Article 2: Definitions

"Website(s)": https://www.philios.be
"Customer" or "you" and derivative terms: any person who uses or has used the site and/or views or has viewed the site.

Article 3: Processing Purposes

Customers' personal data are collected for customer identification (KYC) purposes in accordance with Belgian Anti-Money Laundering legislation. This personal data will only be used by Philios. Customers' personal data is kept strictly confidential and will under no circumstances be shared with third parties, either within or outside Europe. Customers' personal data will not be used for direct marketing purposes unless we have received the customer's express prior consent to do so ("opt-in").

You can revoke your consent at any time, free of charge and without giving a reason, at https://www.philios.be or by sending an email to privacy@philios.be.

Article 4: Processing of Personal Data

The personal data you share will be used to:

send you our newsletters after you register.
complete your registration as a Philios Customer.
improve the management of our website and enable us to provide even better services.

In addition, we will not transfer your personal data to third parties unless you personally give us your consent (for example, within the context of your registration as a customer or registration on the Website). In addition, you can object to any further use of your data at any time and free of charge by sending us a simple request by registered mail. You have the right to request additional information from the Privacy Commission, Drukpersstraat 35, 1000 Brussels. Philios has registered its files with the Commission, and these are recognized. You acknowledge that you are solely responsible for the accuracy of the personal data provided.

Article 5: Right of Access and Correction

Access to and Correction of Personal Data: Customers have the right to access, correct, or modify their personal data at any time and free of charge by sending an email to philios@philios.be or a letter to Philios, Empire Shopping Center, Shop 21, Appelmansstraat 25, Belgium, provided they include a copy of the Customer's identity card.

Erasure of Information

Customers are free to request that their personal data be deleted. Philios will delete personal data when authorized to do so in accordance with the legal obligations of anti-money laundering legislation.

Article 6: Right to Object and Complaints

Registered customers may exercise their right to object to the processing of their personal data for serious and legitimate reasons. They can do so by sending a registered letter to Philios, Empire Shopping Center, Shop 21, Appelmansstraat 25, 2018 Antwerp, Belgium, provided they include a copy of the Customer's identity card.Customers also have the right to lodge a complaint with the Belgian Privacy Commission: telephone: 02 / 274 48 00, email: commission@privacycommission.be

Article 7: Retention Period

The Anti-Money Laundering legislation obliges Philios to retain all customer information, including personal data, for at least 5 years after the termination of the business relationship with the Customer, such as after the termination of the Customer Agreement.

Article 8: Security and Confidentiality

Philios has developed and adapted security measures, both at the organizational and technical level, regarding the collected personal information to prevent unauthorized destruction, loss, alteration, modification, unauthorized access, or accidental disclosure to third parties, as well as any other unauthorized data processing. In any event, Philios cannot be held liable for any direct or indirect damage resulting from the unauthorized or unlawful use of your personal data by a third party. Philios makes it a point to inform Customers that internet links, hyperlinks, or references may contain third-party websites. Philios is not responsible for the content and privacy policies of these websites, nor for the products or services they offer. Philios encourages Customers to carefully read the privacy policies of each website they visit, as these may differ from this Privacy Policy.

Article 9: Amendments

If Philios needs to use processes not provided for in this Privacy Policy, we will contact customers by email before using the personal data to inform them of the new process and offer them the opportunity to refuse. Philios reserves the right to amend this Privacy Policy at any time, and these amendments will automatically apply to all customers from that point on. Therefore, we advise you to regularly review this Privacy Policy to ensure you have the most recent version.

Article 10: Applicable Law and Jurisdiction

This Privacy Policy is governed, interpreted, and enforced in accordance with Belgian law, which applies exclusively to any dispute. The courts of Antwerp have exclusive jurisdiction over any dispute that may arise from the interpretation or implementation of this Privacy Policy.

Article 11: Acceptance

By using the Website, the customer accepts all provisions of this Privacy Policy and consents to Philios collecting and processing personal data in accordance with this Privacy Policy.

Article 12: Contact

Individuals who require additional information or have comments, complaints, or disputes regarding this Privacy Policy or the way Philios collects data should contact Philios by registered mail to the following address: Philios Data Protection Officer - Philios, Empire Shopping Center, Shop 21, Appelmansstraat 25, 2018 Antwerp, Belgium. Philios will communicate any notifications to customers via the website or email.